Shipping policy

At Kandy Confections, every order is freshly baked and carefully packaged to ensure it arrives with the same quality and elegance as intended.

Processing Time

 

 

 

All orders are made to order. Please allow 2–4 business days for preparation prior to shipping.

 

During high-demand periods, processing times may be extended to maintain our quality standards.

Shipping Schedule

 

 

 

Orders are shipped Monday–Wednesday to preserve freshness and avoid extended transit times over weekends.

 

We do not ship orders later in the week to prevent delays that may impact product quality.

Shipping Methods

 

 

 

We offer expedited shipping options to ensure your desserts arrive fresh:

  • Priority Shipping (1–3 business days)
  • Express Shipping (1–2 business days)

Shipping rates are calculated at checkout based on location and delivery speed.

Packaging & Freshness

Each order is securely packaged using protective and temperature-conscious materials when necessary.

While we take every precaution, slight shifting during transit may occur due to the delicate nature of baked goods.

Shipping Responsibility

Once your order has been shipped, Kandy Confections is not responsible for:

  • Carrier delays (USPS, UPS, FedEx)
  • Weather-related delays
  • Incorrect or incomplete shipping addresses provided at checkout

Please ensure all shipping details are accurate before placing your order.

Delivery Disclaimer

 

 

 

We are not liable for:

  • Melted or damaged items due to transit conditions
  • Packages left unattended after delivery
  • Delays caused by the shipping carrier

Order Tracking

 

 

 

 

Tracking information will be provided via email once your order has shipped.

Warm Weather Advisory

During warmer months, we strongly recommend selecting express shipping to maintain product quality. “We are not responsible for melted items”

Agreement to Policy

By placing an order, you acknowledge and accept our shipping terms and understand the risks associated with shipping perishable items.